Privacy policy

1. Information we collect

When you contact us, request a quote, or work with us, we collect information you provide directly:

• Name and contact information
• Business information
• Project details and preferences
• Payment information when you pay an invoice (handled by our payment processor)
• Communications you send to us

2. How we use your information

We use the information we collect to:

• Reply to your requests and prepare quotes
• Provide and improve our services
• Process payments
• Send technical notices and support messages

3. AI tools

We design and build projects with the help of AI tools. Project details and materials you share with us may be processed by AI service providers to do that work. Every piece of work is reviewed by a person before it is delivered.

4. Information sharing

We do not sell, trade, or rent your personal information to third parties. We share it only with your consent, with service providers who help us run our business (such as email, hosting, payment and AI providers), or to comply with legal obligations.

5. Payment security

Payments are handled by a third-party payment processor. We never store your full card details on our servers.

6. Data retention

We keep your information for as long as needed to provide our services. Project files are retained for at least two years after completion.

7. Your rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

8. Contact us

Questions about this policy? Email corey@35designs.com.